Order # 4087453


Customer Service


Hello,

I made an order on Thursday, September 22, 2016 12:33 PM but the status is still "Pending". On top of that I mailed the customer service about my problem 2 weeks ago but still not answer yet.
Can you explain me what is going on please ?

Customer Service Representative

Hello Sené,

You ordered more of the item than we have so we are waiting for more to get to us from the supplier. Our original estimate for how long this would take was 4-18 business days. That was late last week. Because it is past our estimate I do not have a better time frame to give you for when it will arrive. Once it gets to us we will get it on its way to you.


Hello,

Thanks for your answer, did you have news about my order ?

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