Haven't received order


Customer Service

Liberty's Edge

I'm posting here because it's the weekend and I've emailed customer services twice with no response.

I ordered the entire set of Second Darkness AP books over three weeks ago and I've had no confirmation of it being shipped. I sent an email to customer services almost a week ago with no response. I also emailed them a second time to cover to ensure they received my message.

I plan on calling Monday but I'd like to know if anyone has any information or if they even watch these boards for stuff like this. I've never actually had any problems with Piazo and buying products from this site until now and this is the one time I can't seem to get help.

Customer Service Representative

Hello UnboltedAKTION,

Your order shipped out on September 28. You should have received an email confirmation at that time letting you know and providing you with the tracking information. The tracking indicates that it is out for delivery today.

I see an email from you on Thursday but the only other one I see before that was in 2012. We respond to emails in the order they are received but are closed on weekends, so the email from Thursday would have been responded to shortly.

Community / Forums / Archive / Paizo / Customer Service / Haven't received order All Messageboards
Recent threads in Customer Service