Order# 4080318

[Frank Bloom]

I see that this order is still pending after 5 weeks. It appears that some items are not in Stock. Do you have an expected date when they should be? And will the remainder of my order be shipped soon, or do I have to wait for all of it to be in and shipable? The items not in Stock are the most important ones, the rest are floff.

[Diego Valdez]

Hello Frank,

There are 2 items holding up the order, the Kings Ransom 10gm, and the Crits or Fails coins. We are still waiting for these items to get to us from the manufacturer. At this time we do not have an estimate for how long that may take. If you'd like I can move these items to their own separate order so everything else can ship out, or cancel them to the same effect. Otherwise the entire order will wait for the items to arrive before shipping.

[Frank Bloom]

Diego Valdez wrote:

Hello Frank,

There are 2 items holding up the order, the Kings Ransom 10gm, and the Crits or Fails coins. We are still waiting for these items to get to us from the manufacturer. At this time we do not have an estimate for how long that may take. If you'd like I can move these items to their own separate order so everything else can ship out, or cancel them to the same effect. Otherwise the entire order will wait for the items to arrive before shipping.

Diego, go ahead and split those off, ship and charge for what is available, then ship and charge for the others when trying come in. Thank you.

[Diego Valdez]

Hello Frank,

I have moved the items out into their own order. You will be receiving an email confirmation for that order as well as an updated email confirmation for the original order. I am asking the warehouse to get the original order going right away.