So, if I need to update only the expiration date, it appears I need to create an entirely new Payment Method for that. Is that the case?
Hello Urath,
You should be able to edit the existing payment method on your My Payment Methods page. You can also give us a call at 425-250-0800 between 10am and 5pm pacific time, Monday through Friday, and we can change it for you.
I will call shortly.
There is no apparent way to make the change on the "My Payment Methods" page. There are three buttons:
"Add Payment Method" and "Change" in a box in the upper right corner, and "Select Another Payment Method" under the listed method on the left. There are no other visible controls.
The "Change" button does not appear to do anything; it may be re-directing back to the same page, because there is some visible activity as the page refreshes... but nothing that would let me make a change.