As it states above, my order has been pending for a week since I moved it from my sidecart. My players are getting anxious while I am waiting on the order to clear so I can receive the PDF and begin the game.
Can someone provide an ETA on the order or help push it through so I can get access to the PDF?
Bump.
I resent an email to customer service, but have yet to get a reply back from either.
Hello Question Lady,
There are no issues with your order, it is just waiting for its turn in the shipping queue. It is on a pick list right now which means it is part of the batch of orders the warehouse is packing up and shipping out now.
We are closed on weekends so we will not see threads made over the weekend until Monday. When we answer posts we do it beginning with the oldest thread and working to the newest one, so bumping a thread will move it further back in line. If newer threads are being responded to and your thread has not been it is possible we missed it (or are waiting to hear back from the tech team/website team/etc) before we can answer you, so it doesn't hurt to bump it in that case. Likewise we respond to emails in the order they are received, so one sent on a Monday morning will be responded to after the ones sent over the weekend.
So, can I expect the PDF today? Or is tomorrow a more likely prospect?
I don't know how many orders are in that batch, but it could be shipped any time now, and should be on its way by tomorrow.
Sounds good. Thanks for your help! Now my players can take it easy. ^_^
Glad I could help =0)
PDFs are sent out when a physical book ships only for subscriptions and for special bundles for certain 3rd party products. I mention this because you do not appear to have any Paizo subscriptions.
