
Diego Valdez Customer Service Representative |

Hello Gerald,
Thank you for letting us know. Your order was stuck in a limbo state. It was set to ship with your subscriptions but when it was submitted it didn't go all the way into your sidecart. I have nudged it the rest of the way in and you should see the items in your sidecart on your Order History page. They will be shipping out with your November subscription order. If you would rather they ship out right away let me know.