Syrinscape soundpack purchased, not recieved


Customer Service


Hi, I recently purchased the Dragon's Demand soundpack. However, on the downloads page, it just shows: Serial Number: unavailable, please check back in a minute.

Can you please check on this?

Thanks.


Pathfinder Roleplaying Game Charter Superscriber

My suggestion would be to contact the company that handles Syrinscape: https://syrinscape.com/contact/


Thanks for your input, but since I puchased this from paizo and they didn't provide the product, I'm going through their customer service. Just like if I bought a pathfinder book from Amazon and did not receive it, I'd go to Amazon's customer service, not paizos.

Paizo Employee Customer Service Representative

Hi RETH-Mog,

Thanks for letting us know! I spoke to you on the phone about this earlier, and I'm still in the process of trying to get things resolved. I've contacted Syrinscape to get a new code that should work for your purchase, and I'll let you know once I've got it.

Please don't hesitate to ask if there are any further questions or concerns that you may have in the meantime, and I will be more than happy to help out.

Thanks!
Katina

Community / Forums / Archive / Paizo / Customer Service / Syrinscape soundpack purchased, not recieved All Messageboards
Recent threads in Customer Service