Order number 4078661


Customer Service


Hey all. I appreciate what your company gave us for our school group. Very much in fact! The kids are excited for the books and can't wait to start the new adventure!
I was just curious, when can we expect the order to be shipped?

Customer Service Representative

Hi speedratser,

Edit: I'm not quite sure what parts we can take credit for (it looks like you've had some other generous donors too). But we're glad to hear they are excited!

For order 4078661, it looks like some of the items that you ordered have an estimated product availability of shipping from our warehouse in 4 to 18 business days. If items have a longer time frame like that, it generally means that we'll need to get them in from a supplier before we can ship them. More details about product availability can be found here: http://paizo.com/paizo/faq#v5748eaic9n0o

The items we are waiting on are:
Set of 7 Dice: Speckled—Ninja
Set of 7 Dice: Speckled—Urban Camo
Set of 7 Dice: Speckled—Golden Cobalt

If you want to make any changes to the order, please let us know.

Thanks!
~Sharaya


Hi Sharaya. Thanks for the quick response. If it makes it easier, I would be fine with splitting up the order if that works. I would be okay with paying the shipping for a second shipment if need be.
But what ever works. Thanks again!

Customer Service Representative

Hi speedratser,

Thanks for the update. I have moved the dice to your sidecart for now (so they should be able to ship along with an upcoming subscription order, though I'm not sure if they'll make it in time to catch the October order.) Please let us know if you want those moved out of the sidecart to their own order.

You should get an updated order confirmation email and the rest of this order should be on its way soon.


waiting for the subscription order is fine with me. No worries. The dice was some swag for the kids that have been with us for a while that haven't gotten their own. :) that's not a problem. I appreciate it!

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