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Could someone have a look at what is holding up order # 3996185?
It's been a bit over a month now that it has been "pending." Is the order being held up by the currently out of stock Grand Lodge Pin? If that is the issue, is it possible to push the pin into a separate order so that the modules and other things can be shipped now? I am scheduled to run one of the modules next month and am getting worried that they won't be here in time.
Thanks
Customer Service Representative
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Hi Cirithiel,
Thanks for letting us know about this! Taking a look at your order, it seems that it may have been waiting for something that was low on stock, but since it all appears ready now, I'm guessing that whatever it was reached us just recently.
Your order should now be ready to go, and I'll make sure to let our warehouse know to get it on the way as soon as possible. Once it's been processed for shipping, you should receive a confirmation email to let you know.
I'm sorry for the delay! Please don't hesitate to ask if there's anything else I can help you out with in the meantime, and I'll be more than happy to do so.
Thanks!
Katina