Hi!
I was pleasantly delighted when I realized that I could combine my pre-order of the hardcover Curse of the Crimson Throne together with some other products, as international shipping is quite a pain to deal with, and if the cost would be reduced I'd gladly wait a bit longer to obtain the rest. However, when I look at the order history, it seems like they'll be shipped in two separate packages still, with twice the shipping cost.
Is there a way of ensuring that they'll be in the same package, or am I being too unreasonable in hoping that the hardcover would fit in the same package as some other AP chapters? I'd rather avoid having to pay twice for shipping and still having to wait, as that becomes a case of not having my cake OR eating it, if that makes sense. Of course, I could just be confused as to the entire process, but I'm not entirely sure that is the case.
Regardless, best of wishes, and thanks! :)
- Ole G.
Customer Service Representative
|
Hello Ole,
Thanks for bringing this to our attention! Sometimes for larger orders, it's difficult to find a shipping method that'll put everything in one box and not be more expensive. However, with this order it seems that there is an option available.
I've checked into which shipping methods are listed as options on order #3906556, and it seems that the order would be able to go out in one box via USPS Priority for $59.56, as opposed to 2 boxes for Standard Post, which was listed as $60.71. It's not much of a price difference, but unfortunately, the weight and volume of the hardcover will make it fairly expensive to ship regardless.
Just let me know if you'd like me to switch the shipping method, and I'll get that taken care of for you. Otherwise, please don't hesitate to ask if there are any further questions or concerns that i may be able to assist you with.
Thanks, and have a great day!
Katina
Hi Katina, and thanks for the swift reply!
I'll take whatever I can get, so if you don't mind me going for USPS Priority and putting them in the same box, I'd appreciate it.
Again, thanks a lot for the response and help!
- Ole G.
|
Customer Service Representative
|
Hi Ole,
Sure thing! I've changed the shipping method to Priority, so everything should be able to go in one box. All the items should remain pending until the Curse of the Crimson Throne hardcover is ready to go, which should be in October.
I'll send you an updated confirmation email for the order, just so you can look it over and make sure everything is right. if there's anything else I can help out with in the meantime, please don't hesitate to ask.
Thanks, and have a great weekend!
Katina