Problem with Paizo.Com Account

[CaelImmortalis]

I am not sure if this is the right place to post this, but I'm experiencing technical difficulties with logging in to my Paizo account.

It seems to auto-log-in OK on the PC I created the account on, but when I try and log-in on other PCs I get a user/password error.
I'd normally assume I'd just mistyped the password when setting up the account, but when I try to reset the password via my e-mail address I get this message:

There are no paizo.com accounts for that email address.

Is this the right place to ask for help with this issue, or is there a way to change/confirm which e-mail address I used when setting up my account, in case I mistyped it?

[Sharaya]

It looks like there may have been a minor error during account creation. I have poked some things and issued a password reset. Please try again.

Thanks!
~Sharaya

[CaelImmortalis]

Thank you for the help.
That seems to have fixed my ability to log in, although unfortunately when I was trying to get it to work I think I opened a second Paizo account- Same E-mail address but CaelImmortalis instead of Cael Immortalis as the username.
Any way the .pdf I purchased (Horror Adventures) on that account can be transferred to this account and the other one closed?

[Chris Lambertz]

Hi Cael,

I've gone ahead and adjusted your account and you should have just received a password reset email because of this change. If you run into any other issues, please let us know!

[CaelImmortalis]

Chris Lambertz wrote:

Hi Cael,

I've gone ahead and adjusted your account and you should have just received a password reset email because of this change. If you run into any other issues, please let us know!

Great, that's fixed it. Thank you.

Oh, except I was hoping to keep Cael Immortalis instead of CaelImmortalis. Ahh well, not the world's biggest issue.