When i ordered this a week ago, it had an estimated ship date of 1 to 8 days. Now, a week later, it is showing shipping date as an unknown ship time. Could you provide an estimated ship date for this order?
Thank you,
Larry
Customer Service Representative
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Hello Larry,
Thank you for bringing this to our attention! I've looked into your order, and everything seems like it's good to go. Our warehouse has not yet reached it in their shipping queue, but once they do they should not have any issues processing it. Once that's all complete, you should receive a confirmation email to let you know that it's on the way. We don't have a way to tell exactly when they'll reach it, but it shouldn't be too much longer.
I'm sorry for the delay! Please don't hesitate to let me know if there are any further questions or concerns that you may have in the meantime, and I'll be more than happy to help out.
Thanks, and have a great day!
Katina
Thanks Katina. I appreciate the update. i work as a Replacement Part buyer for a company that ships about 1800 parts a day, with a goal of a 72 hour turnaround (not that we always make it, lol), so I understand the situation.
Thanks again,
Larry