Order 4018156

[alkatrazshock]

my order was supposed to use my store credit entirely, but some portion of the order's total seems to have not used store credit, so would like the money taken from my card refunded, and then that amount taken from my store credit as it should have been, and would hope this resolves with it not repeating in the future, cause I'm fairly positive I have all my subscriptions set to take store credit, and that I had enough store credit

[Diego Valdez]

Hello Alkatrazshock,

Your order was set to use $20.34 in store credit, I'm not sure why it didn't apply the full amount. I am asking the tech team to investigate what happened.

I have refunded the amount charged to your card and you should be able to see it on your account as soon as your bank processes it. That same amount has been deducted from your store credit.