Order 3981062


Customer Service


Ahoy hoy,

Is there any reason my sub hasn't shipped yet? If any of the other items i added are holding it up, please cancel it.

Any update is appreciated.

edit: The invoice said it would expire by tomorrow so if you're not shipping it today i need to know.

Customer Service Representative

Hello Captain Yesterday,

There are no issues with your order, it is just waiting for its turn in the shipping queue. We started shipping out subscription orders on Monday. We usually allow up to 2 weeks to get them all shipped out, so yours can ship out any time between now and the end of next week. If the authorization expires the hoe bank will release the hold and it will disappear. When your order ships we will open and finalize a new authorization immediately.


Any idea on when that is, I really need a better frame then that.

Lantern Lodge Customer Service Manager

We have a very large number of subscriptions all shipping at the same time. We are unfortunately unable to provide a more precise date for any one order. Our warehouse is pumping out shipments as quickly as they can.

thanks
sara marie

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