Order #3932567 Wrong Address


Customer Service


When I originally ordered the Pathfinder RPG PDF Bundle and starter box, the order was delayed for a considerable amount of time because it was out of stock, and when the order finally shipped, it was sent to the wrong address. When I originally tried to change my old address when I originally placed the order, the Paizo website was down for a long time, and I was unable to update my address. By the time the box came back into stock and was shipped, I had forgotten that the address was incorrect, and I was not contacted before the order shipped and was not allowed the chance to make sure it was correct before the order was shipped. I have already contacted customer service by email on June 30, 2016, and I received no response from customer service to help correct this incorrect shipment address. Please help me get my shipment sent to the correct address. Thanks.

Customer Service Representative

Hi fangandnail,

I'm sorry to see that we haven't responded to your email! It looks like it got misfiled in the inbox. But I've found it now and will follow up with you via email.

Thanks!
~Sharaya

Community / Forums / Archive / Paizo / Customer Service / Order #3932567 Wrong Address All Messageboards
Recent threads in Customer Service