This month's order has not yet shipped. Do you have an estimate of when it will?
Customer Service Representative
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Hello Salazar,
Thanks for letting us know! I've taken a look and it seems that one of the items from your sidecart was flagged incorrectly, thinking that we were out of stock when we weren't. I've given it a stern talk, and things should be ready to go now. I'll go ahead and let our warehouse know that they can get the order sent out as soon as possible. I apologize for any confusion or inconvenience that this may have caused!
Once it's been shipped, you should receive a confirmation email to let you know that it's on the way. If there are any further questions or concerns that you may have in the meantime, please don't hesitate to ask and I will be more than happy to help out.
Thanks, and have a great day!
Katina