Order 3954217

[Todd_K]

Hello,

I wanted to find out what might be up with this order; it was placed 11 days ago and 7 business days ago.

Thanks

[Sharaya]

Hi Todd,

Sorry about that! Looks like the goblins are up to no good again.

For the items:
Pathfinder Battles—Rise of the Runelords: Alu-demon - we only have 2 available
Pathfinder Battles—Reign of Winter: Owl - we only have 9 available

Please let me know if you still want the order with just those, or if you would rather have it cancelled or add other items to it.

Thanks!
~Sharaya

[Todd_K]

Hello,

Please send me what you have and ship right away. I ordered now 12 days ago and selected priority since I was hoping to have them this weekend. It's a shame no one thought to email.

Thanks again

[Sharaya]

Thanks for the update. We'll get that on the way soon.

For future reference, please note (from our FAQ):
"While we do our best to adhere to our shipping estimates, our inventory is constantly changing based on information we receive directly from our suppliers. Occasionally, unexpected fluctuations in supply, delays during shipping, or changes in release dates for new products will add time to our original delivery estimate. If the expected "should ship from warehouse" date has passed, you can contact customer service to inquire about your order. Please note, all of our estimated time frames are in business days, which does not include weekends or US Post Office holidays."

We are happy to check on an order if you are concerned about it, and we do our best to contact customers once we are aware of a problem with something, but we do not have enough staff or resources to devote to monitoring each individual order.