Pending Order


Customer Service

Dark Archive

Pathfinder Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Charter Superscriber

Hi Team

Would it be possible to give my subscription order a poke - I saw in the thread that all subscriptions should have shipped, but mine's showing as not...

Customer Service Representative

Hello Enlight_Bystand,

Thank you for letting us know. There was a shirt in the order that was not ready to go. I have moved it to your sidecart and am asking the warehouse to get the order shipped. You will be receiving an updated email confirmation reflecting that change.

Dark Archive

Pathfinder Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Charter Superscriber

Thanks!

Dark Archive

Pathfinder Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Charter Superscriber

Actually, would it be possible to cancel the t-shirt? One of the big reasons for ordering it was to have an additional bit of Paizo clothing for Paizocon, but since it won't now arrive before I'm there, it's probably not worth it.

How likely are you to have T-shirts in the Paizocon store? If you do, I'd be likely to pick one up there.

Customer Service Representative

Hello Enlight_Bystand,

The shirts have arrived. Yours is in your sidecart and I can cancel it as requested or I can get it going right now. With standard post it may not get to you in time for PaizoCon though as standard post to your address has an estimated transit time of up to 36 business days. There are other shipping options that can get it to you in up to 10 business days. Let me know if you want it cancelled or if you want me to get it shipped.

Dark Archive

Pathfinder Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Charter Superscriber

Can it be cancelled please Diego

Customer Service Representative

Hello Enlight_Bystand,

The t-shirt has been cancelled.

Community / Forums / Archive / Paizo / Customer Service / Pending Order All Messageboards
Recent threads in Customer Service