| Joana |
Check this thread and these posts. Basically, it's technical difficulties affecting these two scenarios, and they're working on fixing it.
| Chris Lambertz Community & Digital Content Director |
| 1 person marked this as a favorite. |
By the way, Sharaya -- the problem is not limited to those two scenarios. Other products uploaded this week seem to have the same problem, whether they are brand new or updates of existing products.
Yup, we are aware. The scenarios have been corrected in the interim to assist our volunteers who have games scheduled over the coming weekend. Our tech team is still investigating the root cause of the issue.
Kvantum
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Still seems to be ongoing. I've got two PDFs with release/update dates of Tuesday and Wednesday and I can't get either of them to even get to personalizing, while my PDFs that were added or updated on the 25th download just fine.
| Sharaya Customer Service Representative |
Still seems to be ongoing. I've got two PDFs with release/update dates of Tuesday and Wednesday and I can't get either of them to even get to personalizing, while my PDFs that were added or updated on the 25th download just fine.
There was a temporary fix for the PFS scenarios. The tech team is still looking into the root cause of the problem for the other PDFs.