Hi,
Not to sound too paranoid, but I just want to make sure this order is pending only because it is still waiting its turn in the queue and not because it got hung up somewhere. I've had that happen before with pre-orders in the mix.
As I was able to download the Mummy's Mask subscription item, but not anything else.. it seems fragmented.
Hello Urath,
Everything on your order looks good. It is on a pick list right now, which means it is part of the batch of orders the warehouse is currently packing up and getting out the door.
The Mummy's Mask digital subscription has no physical items so it authorizes and finalizes as soon as it is added to the order (the day we begin shipping). Physical items aren't charged for until the order ships so those PDFs do not become available until the package leaves the warehouse.
Hello Urath,
Everything on your order looks good. It is on a pick list right now, which means it is part of the batch of orders the warehouse is currently packing up and getting out the door.
The Mummy's Mask digital subscription has no physical items so it authorizes and finalizes as soon as it is added to the order (the day we begin shipping). Physical items aren't charged for until the order ships so those PDFs do not become available until the package leaves the warehouse.
Great! Thanks for the confirmation.