| ShieldBashful |
Hi. I chose the Beginner Box with the Humble Bundle.
I got a UPS sticky note over my mailbox yesterday saying that they had missed me that day.
I'm guessing this was the package because no other packages I have asked delivered to my place lately have been UPS-shipped.
The apartment office says they have received no such package for me.
Where it gets confusing is that UPS has no record of the InfoNotice number on the sticky note, and Paizo's website says the shipment is still pending.
I have no idea what is going on anymore. :S
Katina Davis
Customer Service Representative
|
Hi ReginleifWulfrun,
Thanks for letting us know! Unfortunately, I can't help you clear up this mystery because it looks like your Beginner Box is one of those that is currently on backorder, and has not yet been shipped out. So your mystery UPS slip wasn't from Paizo. :-/ Sorry I can't be more help with that!
Your order will remain pending in our system until we receive the Beginner Box reprint, at which point it will be sent out as quickly as possible. Our current estimate is that they should arrive in 6 - 8 weeks. I apologize if this has caused any confusion or inconvenience.
Please don't hesitate to let me know if there are any further questions or concerns that you may have, and I'll be glad to help out.
Thanks!
Katina
| ShieldBashful |
Hi ReginleifWulfrun,
Thanks for letting us know! Unfortunately, I can't help you clear up this mystery because it looks like your Beginner Box is one of those that is currently on backorder, and has not yet been shipped out. So your mystery UPS slip wasn't from Paizo. :-/ Sorry I can't be more help with that!
Your order will remain pending in our system until we receive the Beginner Box reprint, at which point it will be sent out as quickly as possible. Our current estimate is that they should arrive in 6 - 8 weeks. I apologize if this has caused any confusion or inconvenience.
Please don't hesitate to let me know if there are any further questions or concerns that you may have, and I'll be glad to help out.
Thanks!
Katina
First off---apologies for posting this here instead of the Customer Service forum! I didn't notice it the first time.
Second off---after checking my recent Amazon orders I found out that one of them shipped through UPS. I got thrown off because a bunch of similar but differently-timed orders came from USPS instead, and the receipt for the Pathfinder box had said it would be shipped by UPS Ground, so I assumed the Pathfinder box would be the only UPS shipment here. The Amazon package in question arrived as expected yesterday---I just didn't expect that it was UPS shipping it this time instead of USPS and figured the Pathfinder box must have arrived because the delivery date listed on the receipt was vague due to the backlog of orders.
Everything is present and accounted for now, though!