Please cancel this order.
Thank you!
Thanks for the notification. This order has been cancelled.
Thanks!
~Sharaya
Yay!
Thank you.
Apparently this order was not cancelled. It was moved into order 3861588 and I was billed for it.
??
Customer Service Representative
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Hello TwoWolves,
Thanks for bringing this to our attention! I'm not sure why the Flip-Mat decided to come back to life and join this order, but I've canceled it again and hopefully it's gotten the message this time. Sorry for the confusion!
I'll go ahead and send you an updated confirmation email for your subscription order #3861588 (where the Flip-Mat was trying to hide), which should show that it's been canceled. What you saw before was an authorization for the order, so while it may show an incorrect amount now, it should only finalize for the updated amount of the order which does not include the map.
For more information about our authorization process, please visit our authorization FAQ here.
Hope this helps! Please don't hesitate to let me know if there are any further questions or concerns that you may have in the meantime, and I'll be glad to help out.
Thanks!
Katina
While I cannot be certain until the package arrives on my doorstep, it appears to have been successfully removed. Thank you for your help Katina!