Battles Case Subscription


Customer Service


Hey Paizo folks!

So, a couple days ago I bit the bullet and signed up for the Battles case subscription starting with the Rusty Dragon Inn set and it went into my side cart to be sent out with the next shipment. I noticed today that the Rusty Dragon Inn cases were unavailable, maybe panicked a little too much, and pressed the "Please Ship Side Cart Immediately" button. Now it shows the case and promo have moved to a new order with an unknown shipping time frame and still unavailable. Am I out of luck on the Rusty Dragon Inn set, did one get put aside when I signed up for the subscription (when they were still available), or will I just need to wait until when/if they are back in stock?

Just curious/worried/excited. Thanks and congrats on the Humble Bundle success!

Customer Service Representative

Hello adamtanner,

There was a case flagged for you, so it will be on its way soon. When I looked at it I did see an issue, there was not a payment method attached to the order or the subscription, so it wasn't going to be able to ship. I attached the one I saw on your account to both and everything looks good. I sent you an email confirmation, please look it over and let me know if any changes need to be made.


Looks good to me. Thanks, Diego!

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