Combine shipping.


Customer Service

Dark Archive

I would like to combine the shipping on two orders I placed, as I could not figure out how to do so. I would appreciate it if this could be done greatly!

Dark Archive

By the way, the order numbers on these are 3863506 and 3864297. Thank you!

Paizo Employee Customer Service Representative

Hi Tathaln,

Thank you for bringing this to our attention! Unfortunately, it looks like our warehouse was too quick for us, and your order #3863506 was already processed for shipping earlier this morning and can no longer be altered. I'm sorry for any inconvenience that this may have caused.

I've temporarily suspended the other order (#3864297) so that I can touch base with you to see what you'd like to do with it. We can keep it suspended to combine with a future order, send it out on it's own as usual, or cancel it altogether. Just let me know what you'd prefer, and I'll be sure to get it taken care of for you right away.

Sorry again if this has caused any inconvenience. Please don't hesitate to let me know if there are any further questions or concerns that you may have in the meantime, and I'll be more than happy to help out as best I can.

Thanks!
Katina

Dark Archive

I went ahead and placed another order, # 3863978. If you could combine these ones I'd appreciate it greatly. Thanks!

Paizo Employee Customer Service Representative

Sure thing! I've combined the two into order #3864297, and I'll go ahead and send you an updated confirmation email for that. Just let me know if there's anything else that needs to be changed, and I'll be glad to help out.

Thanks!
Katina

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