Katina Davis
Customer Service Representative
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Hi Tathaln,
Thank you for bringing this to our attention! Unfortunately, it looks like our warehouse was too quick for us, and your order #3863506 was already processed for shipping earlier this morning and can no longer be altered. I'm sorry for any inconvenience that this may have caused.
I've temporarily suspended the other order (#3864297) so that I can touch base with you to see what you'd like to do with it. We can keep it suspended to combine with a future order, send it out on it's own as usual, or cancel it altogether. Just let me know what you'd prefer, and I'll be sure to get it taken care of for you right away.
Sorry again if this has caused any inconvenience. Please don't hesitate to let me know if there are any further questions or concerns that you may have in the meantime, and I'll be more than happy to help out as best I can.
Thanks!
Katina