Order # 3840921

[technopunk]

I updated my address right before ordering

Pathfinder Flip-Mat: The Emerald Spire Superdungeon Multi-Pack

however it still shows it as shipping to the old address that I haven't lived in for years. When I look at the address in my account I can see the new address that I added still. Is there anyway I can get this fixed and sent to the correct location, my group pooled a lot of money together to get these Maps?

[Diego Valdez]

Hello technopunk,

I just took a look and I see 2 addresses on your account. The one that was selected at order checkout is the one it was sent to, I don't see any modification or change to the order. The order shipped out on February 2 and 2-5 business days in transit. So a delivery attempt was probably already made (we don;t receive tracking information for the selected shipping method so I can't see for certain). It should be on its way back to us now. Once it returns we can set up a reshipment for you to the other address, but you will be responsible for the shipping.

[technopunk]

What happens if the package isn't sent back, and the people at that address accept the package?

Also I was extra careful to ensure the address was correct as I made the order, I don't understand how it could have changed. It obviously remembered the address I imputed to save it to my account.

[Diego Valdez]

Hello technopunk,

I have sent you an email with more information.