Status of Order 3670087?


Customer Service


Hello!

Do you know when this is going to ship?

If it's waiting on the Dreamscarred stuff, can you poke their distributor?

Many thanks!

Customer Service Representative

Hello Brian,

It is indeed Path of War that is holding up the order. We have let Dreamscarred Press know we need it. If you'd like I can separate it out to it's own order so everything else can get underway.


Has Dreamscarred indicated how long any additional delay will be?

If it's not going to be too much longer, I can wait.

I assume the rest of the stuff in the order is "reserved" for me, so it's not going to sell out?

Paizo Employee Customer Service Representative

Hi Brian,

Yes, the rest of your items are reserved for you, so to speak. Our inventory system takes into account the amount on your order and subtracts it from what is shown as available, so no one should be able to snag items that are already destined for your order.

As for the estimate on Dreamscarred Press items, it looks like the product availability lists 7 - 21 business days, which would put it arriving in our warehouse for shipping by next Thursday the 14th, if it's calculated from when you placed your order. However, anything beyond that I'm afraid we won't have an exact estimate for, as it depends on many moving pieces and things like shipping delays or holidays could have slowed them down. However, once the book reaches us, it shouldn't take long to get it into your order and out the door.

Hopefully that's helpful! Just let me know if there are any other questions I can help out with and I'll be glad to do so. Thanks, and have a wonderful day!

-Katina

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