Order 3790180


Customer Service

Grand Lodge

Is the Goodman Games "GM Gems" hardcover book holding up my monthly subscription order again? If so, please move it back to my side cart so the rest of the order can ship.

Thanks,

Andy Collins

Paizo Employee Customer Service Representative

Hi Andy,

It does in fact look like that's the case. Either you can read our computer's mind, or you've dealt with this before. :) Sorry for the holdup, but I've put that feisty book back into your sidecart for time out until it's ready to cooperate. I'll go ahead and get the rest of your items moving as soon as I can, and the warehouse will send you a confirmation email to let you know when it's been processed for shipping.

Just let us know if there are any other questions or concerns we can help you with, and we'll be more than happy to do so.

Thanks, and have a wonderful weekend!
Katina

Grand Lodge

In preparation for my February subscription order, can you determine if the Goodman Games "GM Gems" hardcover book is currently/will be in stock and will not hold up my order again (for like the 3rd month in a row)?

If this book is not expected in stock in time for this month's subscription order then please cancel my order for this book and remove it from my sidecart.

Thank you,

Andy Collins

Customer Service Representative

Hello Yorgi,

We have not received the book yet. We are planning to run the authorization at the end of the week. If you'd like I can leave it alone for now in case it arrives before then or I can cancel it right away. Let me know what you prefer.

Grand Lodge

Please cancel the item.

Thanks,

Andy

Customer Service Representative

Hello Yorgi,

The book has been cancelled. You should no longer see it in your sidecart.

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