Order 3828771 - Unable to use holiday code

[sowhereaminow]

There was no place to enter the holiday code when I checked out. Can you look into this? Thanks.

[Sharaya]

I've added the holiday code to your sidecart order.

If you added the items straight to your sidecart, it probably wouldn't have a given you an option to put in the code. The box to put that in is on Step 3 - Payment Method, which only comes up if you are setting it to ship now. We've been recommending that people change the shipping method to one that will ship now, adding the code on Step 3, and then changing it back to go to the sidecart before submitting it.

If you have any further questions or concerns, please let us know.

Thanks!
~Sharaya

[sowhereaminow]

Sharaya wrote:

I've added the holiday code to your sidecart order.

If you added the items straight to your sidecart, it probably wouldn't have a given you an option to put in the code. The box to put that in is on Step 3 - Payment Method, which only comes up if you are setting it to ship now. We've been recommending that people change the shipping method to one that will ship now, adding the code on Step 3, and then changing it back to go to the sidecart before submitting it.

If you have any further questions or concerns, please let us know.

Thanks!
~Sharaya

Thanks!