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Customer Service


Hi Paizo

I have a strange Order (#3777613) which arose when I was playing around with the PF legends digital subscription. It's showing as pending but I've got everything from it (I don't actually need the digital subscription, since I have the regular one). Would you mind setting it to finalised so I don't get confused?

Cheers
Steve

Lantern Lodge Customer Service Manager

Steve,

This was actually a malfunction from our end (the holiday card tried to sneak into some all digital orders, but since it doesn't ship on its own, it just left the order pending). I've cleaned that up and also refunded the download cost as store credit since you already received that item as part of the physical subscription. You should be all set.

Let us know if you need any further assistance.

~sara marie


Nice one, Sara. Confusion averted (or more likely, delayed...)
Thanks for the unexpected windfall! :)

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