Well, Erik Mona has caused a problem. He mentioned a promo bed in his blog. If possible, can you switch out the single miniature bed I ordered with the promo (blue sheets) Erik mentioned in his blog?
Thanks for the extra effort!
Update: Now that it's Saturday I'm not optimistic that this can be updated before it ships. If by chance it can, please just add the Blue Bed miniature to my current order.
I've gone through the process of adding the item to my sidecart. It generated as Order 3822960. Of course no discounts were applied.
Weird, I just got two confirmation emails with the same order number.
If I'm too late and my order is already packaged/shipping, just cancel this extra mini.
Thanks again.
P.S. and tell Erik M. that he has to advertise new promotional minis before your orders are spawned. Not ten minutes after you go home for the weekend.
Customer Service Representative
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Hi Swiftbook,
Thanks for letting us know! I've moved the Bed mini from your sidecart into your subscription order, and you should be receiving an updated confirmation email in just a moment. We've been having a problem with our system where it sends extra confirmation emails sometimes, but you only had 1 of the beds in your sidecart, and you should now see it in order #3748729.
Please let me know if there's anything else I can help out with in the meantime, and I'll be glad to do so. Thanks!
-Katina
Hi Swiftbook,
Thanks for letting us know! I've moved the Bed mini from your sidecart into your subscription order, and you should be receiving an updated confirmation email in just a moment. We've been having a problem with our system where it sends extra confirmation emails sometimes, but you only had 1 of the beds in your sidecart, and you should now see it in order #3748729.
Please let me know if there's anything else I can help out with in the meantime, and I'll be glad to do so. Thanks!
-Katina
Thanks! That's awesome! Note: as I mentioned, you the blue bed didn't receive the discounts in the order.
I see that one of the packages is getting ready to ship. Now I'll be watching it as it travels across the country. Really looking forward to getting this set.
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Customer Service Representative
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Hi there,
Sorry, I apparently failed my perception check on that part of the order! I've now given the prices a poke so you should see the discount reflected on your order correctly. I'll go ahead and send you an updated confirmation email so you can take a peek and verify for yourself. If anything looks off, just let me know and I'll get it taken care of.
Otherwise, you should be all set! Please feel free to ask if there's anything else I can help with.
Thanks!
Katina