Hello all,
I received my Pathfinder Battles: Iconic Heroes 4 shipment today and found that my Hakon was missing his right arm. It looks like the figures were not taped down into place and two of them had gotten loose, I assume this caused his disfigurement. Is it possible to receive a replacement?
Thank you for all you guys do... love everything Paizo.
Jan Beighley, Jr.
Hello JBiggs78,
I'm sorry to hear you got a broken miniature! I have set up a replacement for you that should be on it's way shortly. You will be receiving an email confirmation. This email is going to show a different miniature, but it is Hakon that I am asking the warehouse to ship. If you are able can you send a picture of the broken miniature to customer.service@paizo.com that I can pass along for quality control.