Order 3604953


Customer Service


I am not sure what can be done about this after this much time, but I was cleaning my gaming closet last evening and decided to organize the mess that is PACG... When I was organizing the adventure decks I noticed a problem, I had 2 copies of AD2. I have no AD3. I took a closer look and realized that one of my AD2s still had sealed decks inside along with the promo, Goblin SKull bomb (the promo for AD3?). I must not have looked closely enough when it was shipped many months ago.

Is there anything that can be done about this? I would gladly send the sealed AD2 back for AD3. Please let me know if something can be done.

Thank you!

Customer Service Representative

Hi Strickhouser,

I'm sorry to hear that your order was mispacked! I've set up a replacement copy of AD 3 to be sent to you.

You should get an order confirmation email for that soon.

Please keep the duplicate deck 2 with our apologies. If you don't have a use for it, please pass it along to someone who would, or considering donating it somewhere.

Thanks!
~Sharaya


Thank you for the resolution!

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