I placed an order (# in subject) a few minutes ago and was having problems with my PC. I think the page refreshed and I was worried that the order was submitted twice. I did receive 2 confirmation/shipping emails soon after but both had order # 3804925 in the title. Can you verify that only 1 order was submitted?
Thank you for your time.
Customer Service Representative
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Hello Fuji,
Thanks for letting us know about this! It sounds like this is a glitch which has been affecting some people lately, but luckily it's just a display error and you should have only been charged once for your order. I verified with our card processor that you should have only had one charge finalize, so you should not have been charged multiple times.
Please let me know if there are any further questions or concerns that you may have, and I'll be more than happy to help out as best I can.
Thanks!
Katina
Thanks so much for checking into this!