I cannot find any mention anywhere on my November subscription shipment (Order 3748169), much less an update. My friends at the game shop got their books nearly two weeks ago! Either it's running late, or you guys skipped one of my monthly subscription shipments altogether.
EDIT: I found it in my Order History, currently listed as "pending." It appears I have received the maps listed there, but none of the books or pawns.
What the heck is going on? Why am I not getting my entire November shipment in November?
Hi Ravingdork,
Thanks for bringing this to our attention! I'm sorry to see that part of your order hasn't shipped. I'm not really sure what went wrong. It looks like the goblins in the system got confused about something.
I have wrestled the unshipped items away from the goblins and moved them to a new order. You should get an updated order confirmation email, and we'll get those on the way to you as soon as possible.
Thanks!
~Sharaya
Thanks, Sharaya. Looks like the digital copies have come through for now at least. That should hold me over until the hard copies come in and I can more clearly see what's what.