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I have been trying for the last few days to purchase Bestiary 5, but for some reason a computer error keeps deterring me.
Every time I attempt to confirm my order, I am shunted back to the payment section despite having filled out everything properly. No message has ever come up about my card being invalid or anything along those lines, I am simply rebounded from the download every time I attempt to confirm it. I would like to know what is going on here, and how it could be fixed.
Hello CoeusFreeze,
The card is being declined, which is why you are being returned to the payment page. Right now the site doesn't give you that feedback and we have put in a request to have that changed. The decline we are receiving is "General decline of the card. No other information provided by the issuing bank."