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I have the shipping preference of combining orders, but all of my books were sent individually again.
Shipped Today to Clearwater, FL
Package 1 of 3
Shipping Method USPS First-Class Mail
Estimated 2 to 9 business days in transit
Package Tracking Expected to ship in 1 to 7 business days
Not trackable
S Pathfinder Player Companion: Weapon Master's Handbook (PFRPG)
Paizo Inc.
Added to your downloads
14.99 12.74 12.74
Shipping & Handling
1 item. Estimated package weight: 1 lb.
5.43
Shipped Yesterday to Clearwater, FL
Package 2 of 3
Shipping Method USPS First-Class Mail
Estimated 2 to 9 business days in transit
Package Tracking Expected to ship in 1 to 7 business days
Not trackable
S Pathfinder Campaign Setting: Occult Realms (PFRPG)
Paizo Inc.
Will be in your downloads once shipped
22.99 19.54 19.54
Shipping & Handling
1 item. Estimated package weight: 1 lb.
6.06
Shipped Yesterday to Clearwater, FL
Package 3 of 3
Shipping Method USPS Priority Mail
Estimated 2 to 5 business days in transit
Package Tracking Expected to ship in 1 to 7 business days
Not trackable
This seemed to happen last month as well. Could you look into this. Thanks for the kind service in advance.
Hello Herald,
The reason your orders are going out in several packages is because you have your shipping method set to USPS First-Class. Weight limits for first-class mail to your country mean that the order needs to be split into more than one package. Our system will do its best to make sure it uses the method selected every when that would be more expensive. I can change your preferred shipping method to cheapest, which will usually, but not always, mean that they will go together (sometimes more than one package via standard post may be cheaper than a single package via another method). In this case they would have gone in a single package via standard post. Let me know if you'd like for me to do that.
I can see the two items that shipped available on your account to download. You may want to sort the My Downloads page by Date Added as they will be the two most recently granted to your account. The items that have not shipped will be available to download as soon as they ship out.
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Hmm, I'm in Florida (USA) so I can't imagine that should be a problem. It's never been before.
What country do my records say I am from?
When I posted the message, only one item was available. Since then another email about Occult Realms has gotten to my mailbox and hence I was able to download it.
But according to the information on the web site, Bestiary 5 and Summoned Monsters Pawns shipped yesterday.
All in all there seems to be confusion.
Hello Herald,
It looks like the change to first-class for the shipping method was a pretty recent one. You order for last month went standard post, as did the one before that.
Bestiary 5 and Summon Monster Pawns have not shipped out yet. We had to hold off on shipping Bestiary 5 because of an issue we are getting fixed. Neither of those could go first-class so they they got bundled together to be sent out priority. If you'd like I can separate them out to a different order and have them go standard post. I'm going to ask the tech team to look into why your order history is showing that they shipped, because they have not.
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I actually don't think that I have recently chosen first class mail. I am pretty sure I was on standard mail to begin with. So there seems to be inconsistencies. Rather than discuss this over the message boards would you be so kind as to contact me over email. I'm still unclear as to why I'm getting three packages.
Hello Herald,
I have sent you an email.