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Hello,
Can someone please review this order?
It's showing shipped items from September, October, and November, including replacements items and seems to be reshipping items and charging postage for books I already have. I can't come close to the authorization amount, which seems excessively high also.
Thanks for the assist.
Hi freebfrost,
I'm sorry for any confusion with this! It looks like the system generated the items onto an old order. It wouldn't have actually reshipped the previously fulfilled items, but the display is certainly confusing.
I have moved the unshipped items to a new order, so it appears less oddly. You should get a new order confirmation email. Currently, it looks like the October items did not ship, so the October and November items are combined together. Please let me know if you have received any of the October items and I'll do some more investigating.
Thanks!
~Sharaya