Sign-In Time Out During Checkout


Customer Service

Dark Archive RPG Superstar 2015 Top 32

Hello CS ^_^

I've been having some trouble checking out this weekend to add stuff for my next subscription. It might be a local issue, but I saw at least one other post with a similar problem.

When I click "Proceed to Checkout", most times the website spins for a minute and then prompts me to sign-in; after I sign-in it dumps me back to the homepage and I have to start over. Every now and then I can get to the actual checkout screens, but when I click on the "Confirm your Order" button, the website spins for several minutes before prompting me to sign in and dropping me back at the homepage.

My browser has been stuck looping between Paizo 19, 22, & 33. Manually trying some others gets me the No Store link. Giving you this FYI in case it helps at all.

~Justin Riddler

Customer Service Representative

Hello Justin,

It looks like the issue was that the website was timing out while processing the order, so it was kicking you back to the sign-in page. I was able to submit the order from my end and you should be able to see everything in your sidecart now.

Dark Archive RPG Superstar 2015 Top 32

1 person marked this as a favorite.

Yay! Thank you. ^_^ And the hubby will thank you too cause they are birthday presents for him

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