Second month in a row this appears to be happening.
I subscribe to the Pathfinder Card Game and the Class Deck subscriptions. Last month they both shipped in separate boxes even though both would easily fit in one.
It looks like this month they are doing the same.
Is there a reason for this? It looks like this is doubling shipping costs on the order.
Customer Service Representative
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Hello Mysteran,
Sorry for the confusion with this! USPS has certain weight and volume restrictions on shipping things that aren't considered 'bound, printed matter', like books. Since the card game decks are not bound printed matter, we can't ship more than one pound in one of the small boxes. The decks are each slightly over 1/2 a pound, so putting two in the same box pushes the shipment over the 1 lb limit.
However, shipping your subscription in two boxes was still a little over a dollar cheaper than the next available method, which was Priority Mail. Right now it looks like your default shipment method is set for cheapest, so it should be calculating everything and giving you the cheapest option. However, if you'd prefer to switch your shipping options, you should be able to do so on your Paizo.com account.
Hopefully this was helpful! Please don't hesitate to let me know if there are any further questions or concerns that you may have, and I'll be more than happy to assist you as best I can.
Thanks!
Katina
Hello Mysteran,
Sorry for the confusion with this! USPS has certain weight and volume restrictions on shipping things that aren't considered 'bound, printed matter', like books. Since the card game decks are not bound printed matter, we can't ship more than one pound in one of the small boxes. The decks are each slightly over 1/2 a pound, so putting two in the same box pushes the shipment over the 1 lb limit.
However, shipping your subscription in two boxes was still a little over a dollar cheaper than the next available method, which was Priority Mail. Right now it looks like your default shipment method is set for cheapest, so it should be calculating everything and giving you the cheapest option. However, if you'd prefer to switch your shipping options, you should be able to do so on your Paizo.com account.
Hopefully this was helpful! Please don't hesitate to let me know if there are any further questions or concerns that you may have, and I'll be more than happy to assist you as best I can.
Thanks!
Katina
I didn't realize they had the restriction like that on the small boxes. Thanks very much for the info, explains it well.