RE Order# 3676740 status

[Randy Johnson 924]

Tried an email on this last week but still haven't heard back after a week so I thought I'd give this a try.

Way back on Aug 10th I ordered the "1001 Spells" print & pdf bundle. As of today, it still hasn't shipped. Is it discontinued, out-of-print or something?

If that's the case I'd like to cancel the order since for some reason the pdf isn't even available for download until it ships. I'd like to have it, but after all this time I'm assuming I'll need to find a copy somewhere else.

I'd appreciate some kind of response to let me know one way or the other. Thanks.

[Diego Valdez]

Hello Randy,

I apologize for the delay in responding to your email. We have a bit of a backlog and are working to get it all caught up. I responded to your email about this order yesterday.

[Randy Johnson 924]

While I do appreciate the quick response here and your attempts to make this order available, after another 13 days.... now almost 2 months after making the original order... I've managed to source a copy of this one from EBay and so I don't really need another one. I'd like to cancel the order completely if that's possible.

No hard feelings or anything... just can't justify keeping money tied up on my debit card any longer waiting on this to happen.

[Diego Valdez]

Hello Randy,

I replied to your email earlier this morning. Te order has been cancelled. We don't charge for orders until they ship so you have not been charged. Your order history should reflect that the order is cancelled right away.