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Hi,
I purchased a box of Dungeons Deep from my local gamestore over the weekend. Upon opening it I discovered that it contained the large [a griffon] & 2 medium miniatures [a Giant Centipede & a Pugwudgy].
The guy behind the counter was disinclined to offer me either a refund or an exchange, but the folks at the gaming table thought that I should bring the issue to your attention.
Is there anything to be done about this situation?

Sharaya Customer Service Representative |

Hi Joe,
The Pathfinder Battles miniatures are actually a licensed product made by WizKids.
If the store you purchased this from is not willing to work with you for an exchange or replacement, you will need to work with WizKids to see if there is anything they can do.
If we can help with anything else, please let us know.
Thanks!
~Sharaya

![]() |

Hi Joe,
The Pathfinder Battles miniatures are actually a licensed product made by WizKids.
If the store you purchased this from is not willing to work with you for an exchange or replacement, you will need to work with WizKids to see if there is anything they can do.
If we can help with anything else, please let us know.
Thanks!
~Sharaya
Thanks - I'll shoot them an email & will see what happens.