Postponing an order

[Joseph Davis]

Can I postpone my subscription authorizing until the 15th? I know that's a ways away, but I'm in a dry zone of payroll right now, and won't have money until then, if that's too late to maintain my subscription that's fine too, I'll find a way to manage, I'm just trying to find the path of least resistance lol. Thanks.

[Joseph Davis]

And by "ill manage" I mean don't worry about it and leave the subscription as is, no postponing or anything, I'll just scrounge the money somehow. I felt my language was vague lol.

[Sharaya]

Hi Joseph,

I've suspended your subscriptions. We do not have a way to set subscriptions themselves stop be unsuspended on a certain date, so you'll need to contact us again when you are ready for them to be unsuspended and have the order generated.

Thanks!
~Sharaya

[Joseph Davis]

Awesome, will do! Thank you guys so much! Once I re-activate it on the 15th/16th, will it immediately begin to ship/process, or will it be the next subscription activation.

[Sharaya]

The order will be generated when you contact us. The estimated shipping window for September subscription orders is about the 8th through the 18th, so it should make its way in to the end of the shipping run.

[Joseph Davis]

I would like to re-activate my subscriptions, is this where I do that?

[Katina Davis]

Hi Joseph,

I've re-activated your subscriptions and generated the missed items into a new order. You should be receiving a confirmation email for the order in just a moment. Once the warehouse has processed the order for shipping, they should send you a second confirmation to notify you that your items are on the way.

Let me know if there are any further questions or concerns that you may have, and I'll be more than happy to help.

Thanks!
Katina

[Joseph Davis]

Thank you so much! You guys rock!