| Stasi |
Pathfinder Adventure, Adventure Path, Lost Omens Subscriber
Hello.
I am wondering why my subscription order isn't showing the correct use of my available store credit.
It's showing that there's a charge to a card after using the store credit...
On Order 3626957, the complete total used store credit, whereas this order (3684558) didn't...
Is there a way to fix this as there's more than enough available credit?
Thanks.
| Sharaya Customer Service Representative |
Hi Stasi De,
Thanks for bringing that to our attention. It looks like the system had a glitch that we'll be looking into.
I have adjusted this to use the store credit for the full amount, so it should finalize to the store credit when it's processed for shipping.
If you have any further questions, please let us know.
Thanks!
~Sharaya