Order 3635024


Customer Service


hey, got my confirmation email, and just wanted to clear some things up, first off, I was told that there wouldn't be a problem if I subscribed to the pathfinder ACG class decks on creating a double, cause I had already preordered the first class deck, and I do see 2 class decks listed, it appears that only 1 of them is counting and taking money, but I just wanted to clarify that to make sure, that I am only being charged and shipped 1 paladin class deck, the second thing is the money part, it says the order total is 41.07 but says store credit to apply is 31.98 , and I definitely have it set, and need it, to pull only from my store credit, so wanting to clarify that this is just an error in print, but all the money for the order did come from my store credit? thanks

Customer Service Representative

Hello Alkatrazshock,

There is only one Paladin deck on the order. You will not be shipped or charged for 2.

I have adjusted the order to use your store credit for the entire total. You should be receiving an updated email confirmation reflecting that. I have issued an authorization request reversal for the authorization that was put on your card when the order was generated. This should help the authorization drop off sooner, but ultimately how long that takes is up to your bank.

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