Order 3683124


Customer Service

Dark Archive

I just got my Subscription authorization and it had a weird thing. It says I have 65.76 in store credit and then the shipping is 11.11 that is being charged to my card but I have over $90 in store credit. I just wanted to make sure the store credit is used before my card. Thanks and sorry for being a nuisance.

Customer Service Representative

Hello brad2411,

I have adjusted the order to use your store credit for the entire total. You should be receiving an updated email confirmation reflecting that. I have issued an authorization request reversal for the authorization that was put on your card when the order was generated. This should help the authorization drop off sooner, but ultimately how long that takes is up to your bank.

Community / Forums / Archive / Paizo / Customer Service / Order 3683124 All Messageboards
Recent threads in Customer Service