Order 3637242


Customer Service

Grand Lodge

I'm sure this is a bug, and this time it's fine, but for some reason my shipping got charged to my card instead of my store credit.

Customer Service Representative

Hello Andrew,

Thank you for letting us know. I have adjusted the order to use your store credit for the entire total. You should be receiving an updated email confirmation reflecting that. I have issued an authorization request reversal for the authorization that was put on your card when the order was generated. This should help the authorization drop off sooner, but ultimately how long that takes is up to your bank.

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