Order 3651573


Customer Service


Hi there,
I ordered this as a gift to my wife:
1 x Starship Troopers RPG: Citizens' Federation
1 x Starship Troopers RPG: Arachnid Empire
1 x Starship Troopers RPG: Mobile Infantry Field Manual
3 x Starship Troopers RPG Pocket Edition

However she has received ONLY 1 SST RPG pocket edition INSTEAD OF 3.

Could you please see what went wrong and send the 2 missing copies?

Many thanks,
Alfonso.

Customer Service Representative

Thanks for letting us know about this! I'm sorry to hear that was mispacked. I am looking into it and will get back to you as soon as I know more.


Sharaya,

Many thanks for your quick answer, I look forward to receiving more news regarding this issue.

Best regards,
Alfonso.

Customer Service Representative

Hi Alfonso,

I've checked with the warehouse and it looks like it was a packing mistake. The other two should be available for you and on their way soon. You should get a replacement order confirmation email in a moment.

If we can help with anything else, please let us know.

Thanks!
~Sharaya


Many thanks, Sharaya.

I have seen that it has been marked as a gift, so everything is fine.

Thanks for addressing this quickly and effectively.

Best regards,
Alfonso.

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