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Hi,
My last two AP shipments arrived damaged.
They both look as if they were bent with damage to the center of the book. But the last shipment with AP 95 & 96, Anvil of Fire has a large tear in the top of the spine where it got crushed.
These appear to be being shipped via an unholy union of UPS and the USPS. The post office actually delivers it. Sometimes bringing it to the door often stuffing it into my mail box.
Is there some way to get better protection for the APs? I collect as much as I get the APs to play, so getting damaged product is disappointing.
thanks,
Hello Krail,
I'm sorry to hear you got damaged books! I have set up replacements to ship out to you along with your August subscription. If you are able can you send me some pictures I can pass along for quality control?
For Standard Post most packages ship out via UPS Mail Innovations (MI). This means that UPS carries the package to the destination city and then transfers it to USPS for delivery. If you prefer to have one of those companies take the package the entire way from our door to yours you will want to switch from "cheapest" which usually means standard post to either UPS ground or USPS Priority.