Sidecart and Subscription Question


Customer Service


Trying to figure out if things are straight for my order of Occult Adventures on my subscription. I had a problem with my subscription before: Here is the thread for that.

I have looked for my sidecart of the My Account page (as the FAQ suggests) and I haven't found a window for it at all. Is there something I am doing wrong? Thanks!

Customer Service Representative

Hi Yiroep,

Because your subscription is active now, and you don't have any items waiting to ship with other items, there will not be anything in your sidecart at this time. The system will just generate an order for each release.

We are currently in the process of generating July orders to accounts (which for you, looks like will just be Occult Adventures). You should get an order confirmation email for that order, once the system gets to you in the order spawning process. You can keep an eye on how that's going overall over here: http://paizo.com/threads/rzs2sd5m?July-2015-New-Release-Shipping-Gen-Con

If you have any further questions or concerns, please let us know.

Thanks!
~Sharaya


Alright, thanks! It has sent me a message. I was just wanting to make sure I wasn't missing anything. This is my first subscription so I am still new to the process. :)

Customer Service Representative

Great! Glad to hear you got it.

If you have any other questions, just let us know.

Thanks!
~Sharaya

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