Hi guys
In my account it states I have 2 pending orders, can you confirm that this order (#3570798) is being split in two or is there another order I may have coming, whenever this ships? Should I also be concerned it's been a month and it is still pending? You guys are doing a great job and provide good service to the gaming community. Keep it up!!
Hi Lord Raptor,
While it may look like two orders, it is actually a "parent" order with the bundles as items, then the "child" order, which is the physical items from the bundles (plus the other physical items).
It looks like most of the items on this order are ready to ship, however, it it still pending because we are waiting for Witch Hunter RPG: Legion Cycle. It appears that it is taking longer than we had anticipated! Sorry for any inconvenience!
I have made some changes to the order. You should get a couple of updated order confirmation emails soon.
Thanks for your feedback! :) If you have any further questions or concerns, please let us know.
Thanks!
~Sharaya